Replying to review is just good business
Looking for instructions on how to reply to reviews with the new Google + Dashboard?
It is easy if you have upgraded to the new dashboard. Assuming you are on the new dashboard here you go, if you are not and have any problems please keep reading I give you some tips below.
1 – Log in to your Google Account that you have used to claim the business.
2 – Start by going to Google and search for “Google My Business“
3 – Sign in – in the top right corner
4 – Select “Manage Reviews”
5 – Select “View and Reply”
6 – Fill in your review and choose submit. As a responsible business owner you should reply to all reviews, Good or Bad.
Notice How The Review Is Displayed – However I Did Notice Missing Replies
I did notice there were replies that were missing that were left for these customers in the past but they were not displayed. The only change I made with this account is I upgraded it to the new dashboard and verified the listing. But as far as I can tell that is the worst that happened with the change.
Problems Getting To The Reviews?
Your Account Is Not Verified – How To Tell?
You need to have the check mark at the top.
Don’t Have The Check Mark At The Top?
If you are on the old dashboard I made a tutorial here.
If you are on the new dashboard I made a tutorial here.